Frequently Asked Questions
Everything you need to know about shopping with BrunoDermalFiller.
What is the standard shipping time for orders?
We offer worldwide express shipping. Orders typically arrive within 3 to 7 business days depending on your location and customs processing.
Are the products sold on your site authentic?
Yes, all products sourced by BrunoDermalFiller are 100% authentic and obtained directly from reputable manufacturers and authorized distributors.
What payment methods do you accept?
We accept all major credit cards, including Visa and Mastercard, as well as secure bank transfers and select cryptocurrency options for your convenience.
Can I return a product if I change my mind?
Due to the medical nature of our products, we can only accept returns on items that are unopened, sealed, and in their original packaging within 14 days of delivery.
Do you provide tracking information for shipments?
Absolutely. Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.
How should I store my products after they arrive?
Storage requirements vary by product. Please refer to the manufacturer's instructions included in the packaging, though most items should be kept in a cool, dry place away from direct sunlight.